Last updated: 15 September 2026 · Bricks & Steel Technical Services L.L.C
These terms govern the use of this website and the provision of engineering, maintenance, fit-out, and technical contracting services by Bricks & Steel Technical Services L.L.C (Dubai DET Commercial Licence No. 579445, Federal Tax Registration Number TRN: 100024790600003). By requesting a service, booking a technician, or approving a quotation, you accept these terms together with the specific terms stated on your written quotation.
Quotations are valid for thirty (30) calendar days from the date of issue unless explicitly stated otherwise, and are based on the condition of the property as observed during visual inspection or initial technical survey. Where hidden defects, concealed structural damage, substandard existing wiring/piping, or non-standard installations are discovered during the execution of works, our crew will stop, inform you immediately, and issue a revised quotation for your approval before continuing. We do not proceed with additional chargeable work without your prior written approval.
All prices are quoted in United Arab Emirates Dirhams (AED) and include the mandatory 5% UAE Value Added Tax (VAT) in compliance with Federal Tax Authority regulations under TRN: 100024790600003. A formal tax invoice detailing our corporate credentials, licence number, and VAT breakdown is issued for every completed job.
Appointment arrival windows are scheduled estimates and may be affected by traffic conditions, severe weather, community security gate delays, or preceding emergency calls. You are responsible for ensuring safe, unobstructed, and lawful access to the property at the scheduled time. This includes obtaining necessary developer or community management entry permits (such as Al Hamra Village, Mina Al Arab, Marjan Island, or master community management approvals) prior to crew arrival. If our technical team is unable to gain access at the agreed time due to missing gate passes or client absence, a standard callout charge may apply.
You agree to disclose all known electrical, structural, or plumbing hazards at the property prior to commencement. You are responsible for moving or safely shielding valuable, fragile, or sensitive personal items from the work area before technicians arrive. By authorizing work, you warrant and confirm that you are the lawful property owner or are explicitly authorized by the property owner to instruct technical works.
Warranty terms are stated on your written quotation and scope outline sheet:
Warranty claims must be notified in writing within the applicable warranty period and are strictly limited to the rectification of defective workmanship. Warranties are null and void where works have been altered, serviced, or tampered with by any third party, where defects arise from misuse, external power/water surges, or force majeure, or where our technicians documented critical remedial recommendations which you elected to decline.
Unless separate written commercial credit terms have been agreed in writing (applicable to corporate facilities and commercial contracts), payment is due immediately upon job completion. Accepted payment methods include bank transfer, Visa / Mastercard credit/debit card, or cash. We reserve the right to charge statutory late payment interest on overdue commercial accounts and to suspend ongoing services or maintenance visits while an account remains in arrears.
Standard service bookings may be cancelled or rescheduled at no charge with at least twenty-four (24) hours' advance notice. Cancellations made within 24 hours of the scheduled arrival window, or failure to grant property access upon arrival, may incur a standard callout charge. Where custom equipment, specialized sanitaryware, or dedicated waterproofing materials have been specially ordered or fabricated for your project, those procurement costs are non-refundable.
Bricks & Steel Technical Services L.L.C maintains comprehensive third-party liability insurance. Our liability for any substantiated claim arising from the performance or non-performance of works is strictly limited to the total contract value of the specific service performed, except where UAE federal law provides otherwise. We bear no liability for pre-existing structural flaws, concealed corrosion, consequential financial loss, loss of business revenue, or damages resulting from conditions identified by our technicians that were left unaddressed at the client's instruction.
These terms and any non-contractual obligations arising out of or in connection with them are governed by and construed in accordance with the laws of the United Arab Emirates. The competent courts of the Emirate of Dubai hold exclusive jurisdiction to hear and determine any dispute, claim, or controversy arising out of these terms or services provided.
Our team is available Monday through Saturday from 8:00 AM to 6:00 PM to assist with quotations, contracts, or technical inquiries.